RVA3112.4.13 - App Store
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Publisher Description
Welcome to the City of Richmond's RVA311 Citizen Services app! This app is designed to improve our service delivery efforts as well as our citizen engagement by providing citizens a way to report non-emergency incidents and submit service requests to agencies.
As registered user you track your requests and receive notifications, view all your requests, explore existing public requests and respond to surveys!
To learn more, visit www.rva311.com
Version History Optimized mobile app running efficiency and page rendering for faster loading, smoother interaction and consistent display. 2.4.13 Jul 24 Improve backend logic for bug fix. 2.4.12 Apr 14 Optimize UI for a cleaner, more user-friendly experience. 2.4.11 Apr 7 Upon request submission, present users with links to alternative request types, enabling them to seamlessly transition to a different type. 2.4.10 Mar 3 A feedback page now appears after you successfully submit a request, making it easy to share your experience. 2.4.9 Jan 28 Enhance user experience and data integrity by making fields dynamically mandatory based on settings. 2.4.7 10/15/2025 UI Improvement for request form submission 2.4.6 05/28/2025 1. Optimize the logic for push notifications and add the notification preference for signed-in users.
2. Improve session timeout to ensure active users remain signed in. 2.4.5 04/13/2025 Improve notification display in mobile app 2.4.4 02/13/2025 Improve user experience through fixing reference document issue when create new request in Home page. 2.4.3 12/23/2024 To enhance the user experience and assist user with their request, we provide downloadable attachments when user creates new request, which include guides and informative documents tailored to user's needs. Enjoy seamless support and streamline the process with it. 2.4.2 11/18/2024 Add alert for device notification 2.4.1 09/12/2024 Email notification enhancement
Optimize the GUI of Forget your password and Create account
Optimize the behavior of View All Request and Filter after user signs out 2.4.0 04/16/2024 Fix the issue when sign in with Facebook 2.3.7 01/25/2024 Improve notification for the new version update of mobile app 2.3.6 12/28/2023 1. Display Maintenance message in Maintenance Alert and click the close button in the alert, which will close this app
2. Add the Service Type Filter in View All Request and View My Request page
3. In Create Request’s Where step，allow to Search Location with & and @ 2.3.5 08/24/2023 Fix bugs 2.3.4 04/10/2023 1. Fixes the automatic search issues when entering an address in the search box and it now will display up to 5 requests in the search result using address search.
2. No longer displays a default location in the address search box for the Set-Pin page.
3. Fits the navigation bar for iPhone 14 Pro series. 2.3.3 02/08/2023 Login optimization for facebook.
Enhanced the page for submitting request anonymously. 2.3.2 10/27/2022 Improvements to the request page in map mode. 2.3.1 06/02/2022 1) fix html web rendering bug
2) add sub-type display for request view
3) add “What’s Next” text display on submit confirmation 2.3.0 03/16/2022 Bug fixes and improved service request forms. 2.2.3 01/10/2022 Improved HTML formatting. 2.2.0 06/27/2021 Revamped and improved to make it easier than ever to request city services. 2.0.0 03/17/2021 • Fix bugs causing issues with rendering images and request creation form
• Support “Information Only” request
• Fully Support IOS 14 and Dark Mode 1.3.0 11/05/2020
About RVA311
The company that develops RVA311 is City of Richmond. The latest version released by its developer is 2.4.13.
To install RVA311 on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2026-10-13 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the RVA311 as malware if the download link is broken.
How to install RVA311 on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the RVA311 is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After RVA311 is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
Program Details
System requirements
Download information
Pricing
Version History
version 2.4.13
posted on 2026-10-13
Version History Optimized mobile app running efficiency and page rendering for faster loading, smoother interaction and consistent display. 2.4.13 Jul 24 Improve backend logic for bug fix. 2.4.12 Apr 14 Optimize UI for a cleaner, more user-friendly experience. 2.4.11 Apr 7 Upon request submission, present users with links to alternative request types, enabling them to seamlessly transition to a different type. 2.4.10 Mar 3 A feedback page now appears after you successfully submit a request, making it easy to share your experience. 2.4.9 Jan 28 Enhance user experience and data integrity by making fields dynamically mandatory based on settings. 2.4.7 10/15/2025 UI Improvement for request form submission 2.4.6 05/28/2025 1. Optimize the logic for push notifications and add the notification preference for signed-in users.
2. Improve session timeout to ensure active users remain signed in. 2.4.5 04/13/2025 Improve notification display in mobile app 2.4.4 02/13/2025 Improve user experience through fixing reference document issue when create new request in Home page. 2.4.3 12/23/2024 To enhance the user experience and assist user with their request, we provide downloadable attachments when user creates new request, which include guides and informative documents tailored to user's needs. Enjoy seamless support and streamline the process with it. 2.4.2 11/18/2024 Add alert for device notification 2.4.1 09/12/2024 Email notification enhancement
Optimize the GUI of Forget your password and Create account
Optimize the behavior of View All Request and Filter after user signs out 2.4.0 04/16/2024 Fix the issue when sign in with Facebook 2.3.7 01/25/2024 Improve notification for the new version update of mobile app 2.3.6 12/28/2023 1. Display Maintenance message in Maintenance Alert and click the close button in the alert, which will close this app
2. Add the Service Type Filter in View All Request and View My Request page
3. In Create Request’s Where step，allow to Search Location with & and @ 2.3.5 08/24/2023 Fix bugs 2.3.4 04/10/2023 1. Fixes the automatic search issues when entering an address in the search box and it now will display up to 5 requests in the search result using address search.
2. No longer displays a default location in the address search box for the Set-Pin page.
3. Fits the navigation bar for iPhone 14 Pro series. 2.3.3 02/08/2023 Login optimization for facebook.
Enhanced the page for submitting request anonymously. 2.3.2 10/27/2022 Improvements to the request page in map mode. 2.3.1 06/02/2022 1) fix html web rendering bug
2) add sub-type display for request view
3) add “What’s Next” text display on submit confirmation 2.3.0 03/16/2022 Bug fixes and improved service request forms. 2.2.3 01/10/2022 Improved HTML formatting. 2.2.0 06/27/2021 Revamped and improved to make it easier than ever to request city services. 2.0.0 03/17/2021 • Fix bugs causing issues with rendering images and request creation form
• Support “Information Only” request
• Fully Support IOS 14 and Dark Mode 1.3.0 11/05/2020
version 2.4.13
posted on 2026-07-24
Version History Optimized mobile app running efficiency and page rendering for faster loading, smoother interaction and consistent display. 2.4.13 1h ago Improve backend logic for bug fix. 2.4.12 Apr 14 Optimize UI for a cleaner, more user-friendly experience. 2.4.11 Apr 7 Upon request submission, present users with links to alternative request types, enabling them to seamlessly transition to a different type. 2.4.10 Mar 3 A feedback page now appears after you successfully submit a request, making it easy to share your experience. 2.4.9 Jan 28 Enhance user experience and data integrity by making fields dynamically mandatory based on settings. 2.4.7 10/15/2025 UI Improvement for request form submission 2.4.6 05/28/2025 1. Optimize the logic for push notifications and add the notification preference for signed-in users.
2. Improve session timeout to ensure active users remain signed in. 2.4.5 04/13/2025 Improve notification display in mobile app 2.4.4 02/13/2025 Improve user experience through fixing reference document issue when create new request in Home page. 2.4.3 12/23/2024 To enhance the user experience and assist user with their request, we provide downloadable attachments when user creates new request, which include guides and informative documents tailored to user's needs. Enjoy seamless support and streamline the process with it. 2.4.2 11/18/2024 Add alert for device notification 2.4.1 09/12/2024 Email notification enhancement
Optimize the GUI of Forget your password and Create account
Optimize the behavior of View All Request and Filter after user signs out 2.4.0 04/16/2024 Fix the issue when sign in with Facebook 2.3.7 01/25/2024 Improve notification for the new version update of mobile app 2.3.6 12/28/2023 1. Display Maintenance message in Maintenance Alert and click the close button in the alert, which will close this app
2. Add the Service Type Filter in View All Request and View My Request page
3. In Create Request’s Where step，allow to Search Location with & and @ 2.3.5 08/24/2023 Fix bugs 2.3.4 04/10/2023 1. Fixes the automatic search issues when entering an address in the search box and it now will display up to 5 requests in the search result using address search.
2. No longer displays a default location in the address search box for the Set-Pin page.
3. Fits the navigation bar for iPhone 14 Pro series. 2.3.3 02/08/2023 Login optimization for facebook.
Enhanced the page for submitting request anonymously. 2.3.2 10/27/2022 Improvements to the request page in map mode. 2.3.1 06/02/2022 1) fix html web rendering bug
2) add sub-type display for request view
3) add “What’s Next” text display on submit confirmation 2.3.0 03/16/2022 Bug fixes and improved service request forms. 2.2.3 01/10/2022 Improved HTML formatting. 2.2.0 06/27/2021 Revamped and improved to make it easier than ever to request city services. 2.0.0 03/17/2021 • Fix bugs causing issues with rendering images and request creation form
• Support “Information Only” request
• Fully Support IOS 14 and Dark Mode 1.3.0 11/05/2020
version 2.4.12
posted on 2026-07-07
Version History Improve backend logic for bug fix. 2.4.12 Apr 14 Optimize UI for a cleaner, more user-friendly experience. 2.4.11 Apr 7 Upon request submission, present users with links to alternative request types, enabling them to seamlessly transition to a different type. 2.4.10 Mar 3 A feedback page now appears after you successfully submit a request, making it easy to share your experience. 2.4.9 Jan 28 Enhance user experience and data integrity by making fields dynamically mandatory based on settings. 2.4.7 10/15/2025 UI Improvement for request form submission 2.4.6 05/28/2025 1. Optimize the logic for push notifications and add the notification preference for signed-in users.
2. Improve session timeout to ensure active users remain signed in. 2.4.5 04/13/2025 Improve notification display in mobile app 2.4.4 02/13/2025 Improve user experience through fixing reference document issue when create new request in Home page. 2.4.3 12/23/2024 To enhance the user experience and assist user with their request, we provide downloadable attachments when user creates new request, which include guides and informative documents tailored to user's needs. Enjoy seamless support and streamline the process with it. 2.4.2 11/18/2024 Add alert for device notification 2.4.1 09/12/2024 Email notification enhancement
Optimize the GUI of Forget your password and Create account
Optimize the behavior of View All Request and Filter after user signs out 2.4.0 04/16/2024 Fix the issue when sign in with Facebook 2.3.7 01/25/2024 Improve notification for the new version update of mobile app 2.3.6 12/28/2023 1. Display Maintenance message in Maintenance Alert and click the close button in the alert, which will close this app
2. Add the Service Type Filter in View All Request and View My Request page
3. In Create Request’s Where step，allow to Search Location with & and @ 2.3.5 08/24/2023 Fix bugs 2.3.4 04/10/2023 1. Fixes the automatic search issues when entering an address in the search box and it now will display up to 5 requests in the search result using address search.
2. No longer displays a default location in the address search box for the Set-Pin page.
3. Fits the navigation bar for iPhone 14 Pro series. 2.3.3 02/08/2023 Login optimization for facebook.
Enhanced the page for submitting request anonymously. 2.3.2 10/27/2022 Improvements to the request page in map mode. 2.3.1 06/02/2022 1) fix html web rendering bug
2) add sub-type display for request view
3) add “What’s Next” text display on submit confirmation 2.3.0 03/16/2022 Bug fixes and improved service request forms. 2.2.3 01/10/2022 Improved HTML formatting. 2.2.0 06/27/2021 Revamped and improved to make it easier than ever to request city services. 2.0.0 03/17/2021 • Fix bugs causing issues with rendering images and request creation form
• Support “Information Only” request
• Fully Support IOS 14 and Dark Mode 1.3.0 11/05/2020 -Optimization to improve GIS query performance
-Resolves minor bug with phone number auto-fill 1.1.1 10/24/2018
version 2.4.10
posted on 2026-03-03
Upon request submission, present users with links to alternative request types, enabling them to seamlessly transition to a different type.
version 2.4.9
posted on 2026-01-28
A feedback page now appears after you successfully submit a request, making it easy to share your experience.
version 2.4.6
posted on 2025-05-28
May 28, 2025
Version 2.4.6
UI Improvement for request form submission
version 2.4.5
posted on 2025-04-13
Apr 13, 2025
Version 2.4.5
1. Optimize the logic for push notifications and add the notification preference for signed-in users.
2. Improve session timeout to ensure active users remain signed in.
version 2.4.4
posted on 2025-02-13
Feb 13, 2025
Version 2.4.4
Improve notification display in mobile app
version 2.4.3
posted on 2024-12-23
Dec 23, 2024
Version 2.4.3
Improve user experience through fixing reference document issue when create new request in Home page.
version 2.4.2
posted on 2024-11-18
Nov 18, 2024
Version 2.4.2
To enhance the user experience and assist user with their request, we provide downloadable attachments when user creates new request, which include guides and informative documents tailored to user's needs. Enjoy seamless support and streamline the process with it.
Disclaimer
Official App Store Link
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